Shipping policy
Processing Time
- Orders are processed within 1–2 business days after payment is received.
- Orders placed on weekends or public holidays will be processed the next working day.
Shipping Times
- Standard Delivery: 2–4 business days
- Express / Next-Day Delivery: 1 business day (orders must be placed before [time, e.g. 12 PM])
- Delivery times may vary slightly depending on location and courier delays.
Shipping Rates
- Standard Shipping: £5 (free for orders over £150)
- Next-Day Delivery: £10 (Royal Mail Special Delivery by 1 PM)
- Shipping costs are calculated at checkout.
Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email or SMS.
- You can track your order at Royal Mail Website.
Shipping Locations
- We currently ship within the UK only.
- For international delivery inquiries, please contact us at Support@Walyldn.co.uk
Missed Deliveries / Address Issues
- Please ensure your delivery address is correct. We are not responsible for delays or losses due to incorrect addresses.
- If a parcel is returned to us, the customer is responsible for re-delivery costs.
Lost or Damaged Items
- We are not liable for items lost or damaged in transit; however, we’ll assist with courier claims where possible.
- If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item.
Contact Us
If you have any questions about your order or shipping, please email Support@Walyldn.co.uk or use our Contact Form.